To whom it may concern,

Last week a man named Tommy, working for Environmental Protech, was in my home to investigate a leak in, and to change the filters of my reverse osmosis water purification system. What a pleasure it was to have this man in our presence. He was very respectful and cordial. In this day of rush, rush, rush everywhere, he was very, very pleasant. He cordially explained what and why he was doing it. He answered every question in a very professional manner, and left our home spotless, in his work area, upon completion of his work. We feel very secure now, after watching this man work on our reverse osmosis system. After working on our storage tank he then checked our water softener system to ensure it was adjusted and operating properly. If more companies had more men such as Tommy working for them they would be very well off indeed. Thank you for sending Tommy to us.

Sincerely yours,

Russell M