FAQ

  • Do I really need a water softener in Houston?

    Yes. Houston has notoriously hard water, which can cause scale buildup in your plumbing, reduce appliance lifespan, and dry out your skin and hair. A water softener protects your home and your health.

  • What's the difference between a water softener and a filtration system?

    A softener removes hardness minerals like calcium and magnesium. A filtration system targets contaminants like chlorine, sediment, heavy metals, and bacteria. Most homes benefit from both working together.

  • How long does a water treatment system last?

    Most high-quality systems last 10–20 years with proper maintenance. Our systems are built to last, and we offer service plans to keep them running like new.

  • How do I know if my water has contaminants?

    If your water smells, tastes odd, leaves residue, or causes dry skin, there could be contaminants present. The best way to know is with a free in-home water test from our team.

  • Is bottled water better than filtered water?

    Not necessarily. Filtered water from a professionally installed system is typically cleaner, fresher, and much more cost-effective over time than bottled water—and it’s better for the environment.

  • Will a water system increase my home’s value?

    Yes. A properly installed water treatment system can be a selling point for buyers who want a healthier, low-maintenance home—especially in hard water areas like Houston.

  • What maintenance is required for my system?

    We make it easy with reminders and service options. Depending on your system, you may need to:

    - Refill salt every 6–8 weeks
    - Replace filters every 6–12 months
    - Annual water test and check up

  • Can I move my system if I relocate?

    Yes, most systems can be uninstalled and moved to your new home. We offer relocation services to make the transition smooth.

  • What certifications do your systems have?

    We offer systems certified by NSF, WQA, and other industry standards to ensure top-level performance, safety, and compliance.

  • Do you offer financing or payment plans?

    Yes. We believe clean water should be accessible. We offer flexible financing options with approved credit so you can get started without delay.